Sales Assistant Manager

Company Overview

Crystal International Group Limited is a global leader in apparel manufacturing with diversified products across lifestyle wear, denim, intimate, sweater, and sportswear. Operating facilities in Vietnam, China, Cambodia, Bangladesh, and Sri Lanka, it serves top global brands with innovative, timely, and cost-effective solutions.

Job Summary

Support sales strategy execution and order fulfillment by managing customer relations, coordinating internal stakeholders, overseeing supply chain and procurement, controlling costs, and developing a high-performing team aligned with company values.

a)      Sales Strategy Execution

- Assist in monitoring the topline and bottom line.

- Partner closely with Sales - Order Management and Factory Merchandising team in managing the order fulfillment to meet customer's expectation.

b)    Order Fulfilment and Customer Relations Management

- Conduct market sensing to understand customer's current and potential needs as well as direction.

- Maintain effective relationship with customers through regular communications and any customer engagement activities.

c)    Internal Stakeholders Management

- Act as an account owner to effectively communicate and collaborate with multiple stakeholders, including factories, fabric mills and suppliers to provide the best end-to-end solution to the customers.

d)    Team Management

- Manage and develop a high performing team through effective people management practice in accordance with company's policy and guidelines.

e)    Order and Supply Chain Management & Procurement

- Manage the supply planning, cost negotiation with key suppliers, raw materials planning and preparation, WIP reporting, traffic management and delivery management.

- Partner closelywith product development teams and customers for all sorts of samplearrangement.

- Manage to ensurecustomer dateline and expectations met.

- Monitor the techpack and timeline for the sample and bulk.

f)     Cost Management

- Manage to ensurecosting accuracy and timeliness.

- Partner closelywith factory on exploring cost saving options.

g)    TeamDevelopment

- Develop a high performing team equipment with the necessary skills and competency to provide excellent services to the customers while upholding company's value.

The responsibilities outlined above cannot totally encompass or define all tasks, which may be required of you. The outline of responsibilities given above may, therefore, vary from time to time without materially changing either the character or level of responsibility or grade.

Requirements

• Bachelor's Degree in Business, Marketing Textile, Fashion, or a related field.
• Minimum 3 years of Sales & Merchandising, or account management experience in the garments, textile, apparel, or trading industry.
• Strong knowledge of garment manufacturing processes, fabric sourcing, and supply chain operations.
• Proven experience in handling overseas customers and export markets will be an advantage.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and manage multiple projects simultaneously.
• Willingness to travel overseas when required.