Account Manager, Omnichannel Sales

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Purpose of this role is to:

• Generate revenue and drive business growth for the company through selling of media solutions
• Expand customer base by growing existing clients and acquiring new ones
• Increase market share

Scope of the role:

• Build relationships with existing clients and agencies
• Prospect new leads
• Identify clients' needs, conduct sales presentations, negotiate terms and close deals
• Understand market/sector insights

Responsibilities :

• Achieve individual target set by the company
• Prepare sales forecasts and monitor sales revenue (TX) to ensure accuracy in monthly sales achievements
• Market and monetize all available inventory across Mediacorp's media platforms through programme sponsorships and other creative media solutions
• Possess basic understanding of Mediacorp's offerings, with an ability to conceptualize ideas, leveraging the strengths of our media to offer value to clients' marketing strategies
• Responsible for all aspects of account management, including developing strong relationships with clients, attending to their business needs and ensuring smooth delivery of media solutions to maintain client satisfaction
• Act as a conduit between clients and internal stakeholders to come up with relevant and effective media solutions to achieve clients' marketing and communication objectives
• Communicate crafted media solutions effectively and persuasively to clients
• Handle objections and resolve any challenges to close sales
• Ensure campaigns are executed smoothly as promised through prompt follow-ups
• Liaise with different internal stakeholders at various points of the sales journey. E.g. Creative team, booking admin, ad-ops, finance, customer & content group, central marketing, legal etc

For more senior Team Members:

• Provide a consultative approach in understanding and addressing clients' needs
• Work independently to drive growth from existing clients and develop new accounts
• Think strategically to uncover new business opportunities

• Degree or Diploma with minimum 5 years' experience in Sales & Marketing environment
• Team player with high level of energy, resourcefulness & business acumen
• Skilled communicator and problem solver
• Ability to build trust and rapport with clients
• Attention to details (meticulous) to ensure optimum delivery of campaign