Business Development cum Telesales Executive

AFON is an award-winning provider of global ERP solutions SAP Business One, Microsoft Dynamics NAV, Oracle NetSuite & Sage 300. It also provides managed IT services and technical support solutions to businesses.  It is a subsidiary of BIPROGY Inc., listed on the Tokyo Stock Exchange.

We are seeking a dynamic and results-driven Business Development cum Telesales Executive to join our team. The Business Development Executive will act as a crucial link between the marketing and sales teams, ensuring a seamless transition from lead generation to sales acceptance. The ideal candidate will have a proven record in telesales, strong communication skills, and an understanding of B2B software and/or ERP software sales cycle.

Key Responsibilities:

1. Outbound Prospecting:

• Identify new opportunities in target industries using digital tools etc.
• Qualify leads through outbound efforts such as cold calling, emails etc, to assess their potential as clients.

2. Collaborative Lead Generation and Upsell:

• Work closely with the marketing team to execute lead generation and customer upsell campaigns, ensuring alignment with overall business goals.
• Use insights from marketing campaigns to identify and prioritise high-potential leads for follow-up.

3. Pipeline Management

• Manage and maintain a robust pipeline of leads, ensuring consistent follow-up and progression through the sales funnel and to the sales team.
• Provide regular reports on outreach activity and pipeline status to the Marketing Manager.

Qualification/Experience:

• Minimum Diploma in any field with minimum 2-year working experience.
• Prior experience in sales and/or telesales.
• Proven track record in driving strong SQL numbers to sales team

Skills/Attributes:

• Strong relationship-building skills.
• Excellent telephone communication skills.
• Proficiency in use of digital tools. Prior experience with CRM systems and tools like LinkedIn Sales Navigator or Apollo is a plus.
• Organised and effective time management skills.
• Self-motivated, results-oriented and able to work independently.
• Ability to handle rejection and setback positively and persistently pursue leads.
• Ability to work effectively across departments.