Client Growth Manager

Company Overview

SiliconPlus Communications is a Singapore-based full-service creative agency with 20+ years of experience. They partner with clients to deliver integrated branding, video, digital, and marketing solutions that drive business growth and elevate brand equity.

Job Summary

Lead client relationships and business development for branding, campaigns, and content projects. Drive new business opportunities, craft strategic communication plans, and ensure profitable, high-quality delivery in a collaborative agency environment.

Responsibilities

• Lead day-to-day client relationships across branding, campaigns, and content projects to ensure client satisfaction and project success
• Identify upsell and cross-sell opportunities within the agency’s full suite of services to grow key accounts
• Translate client needs into clear briefs and strategic opportunities to guide internal teams effectively
• Collaborate with internal teams to deliver high-quality work on time and within scope
• Support and lead new business pitches from opportunity identification through proposal development to secure new clients
• Build and maintain a strong pipeline of prospects to sustain business growth
• Craft compelling proposals, presentations, and responses to client briefs to win new projects
• Represent the agency confidently in meetings, presentations, and networking events to enhance agency visibility
• Analyze client business challenges and develop communication strategies that address their needs and objectives
• Contribute to agency positioning by developing case studies and credentials that showcase successes
• Track revenue performance across accounts and projects to ensure financial targets are met
• Ensure profitability and commercial viability of client engagements by managing budgets and resources effectively

Preferred competencies and qualifications

• 4–6 years of experience in an agency, consultancy, or client-side sales or marketing role
• Strong skills in account management, business development, and sales demonstrated through successful client growth
• Clear, persuasive communication skills to engage clients and internal teams effectively
• Commercial acumen with the ability to identify and capitalize on business opportunities
• Highly organized and proactive in managing multiple projects simultaneously