Client Services & Project Manager

We are a full–service communications and creative agency.

What we do,

- Marketing Solutions & Communications
- Experiential Creatives and Production
- Stakeholder and Partnership Management - Consumer Programme
- Event Conceptualtions and Activations
- Marketing Logistics Management

Responsibilities:

• Communicating with clients via phone calls, emails, or in-person
• Identifying and resolving client queries
• Maintaining a detailed and accurate record of all client details and communications
• Building and maintaining long-lasting business relationships with clients
• Ensuring to respond to client queries in a professional and timely manner
• Providing clients with relevant information on the products and services offered by the company
• Identifying and making promotional/marketing offers to potential clients
• Performing on-site sales visits
• During events day, may need to work long hours on an irregular schedule, due to events that may be held over weekends, holidays and after-office hours.

Requirements:

• Excellent communication and interpersonal skills
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Deadline-driven and highly motivated individual
• Ability to maintain a calm composure in stressful situations
• Good listening skills
• Ability to work independently and collaboratively
• Ability to offer excellent customer service