Communications Assistant

The Communications Assistant supports the Club's branding, strategic communication initiatives and publicity through content creation, digital communications, stakeholder coordination, and administrative support. The role ensures timely, accurate,and engaging communication across the Club's various communication channels while maintaining the Club's professional image and member experience.

Job Responsibilities

• Develop and create key messages, FAQs, announcements and notices applicable to Club members and the wider public.
• Provide photography and videography support for Club events, member engagement activities, promotions and other communications initiatives.
• Meticulously review, proofread and edit all marketing and communications content for the Club's social media platforms, website, Telegram, email communications and other communication channels.
• Co-develop the content calendar and create content for the Club's website and social media platforms, including Facebook, Instagram and Telegram.
• Work with the Communications Officer to develop and implement communications strategies that strengthen the Club's brand awareness and member engagement.
• Liaise with internal departments to formulate timely responses to members' feedback and enquiries.
• Liaise with internal and external stakeholders to gather content and assist in producing regular communications features, including coordinating photo arrangements, follow-ups and other production logistics.
• Collate, draft and coordinate content for the Club's quarterly e-Newsletter.
• Provide administrative support to the General Manager's Office and Communications team, including maintaining records, updating trackers, compiling information, preparing documents, filing and following up on assigned tasks.
• Assist with note-taking during committee meetings and disseminate relevant information to key stakeholders in a timely manner.
• Perform any other duties assigned by the Supervisor or Reporting Officer.

Requirements

• Diploma or Higher Nitec in Communications, Mass Communications, Business or related disciplines.
• Prior internship experience in communications, content creation and marketing would be advantageous.
• Excellent written and verbal communication skills.
• Strong eye for content creation, storytelling and visual presentation.
• Working knowledge of email marketing platforms such as Mailchimp or Brevo.
• Basic knowledge of WordPress CMS would be an advantage.
• Basic photography and videography skills, including familiarity with mobile and/or a DSLR camera operation.
• Proficient in Microsoft Office applications.
• Familiarity with Canva, CapCut, or similar design/editing tools would be an advantage.
• Strong attention to detail and organisational skills.