Digital Marketing Executive (Client-Facing)

Company Overview

Media Unboxx is an award-winning fractional marketing crew and growth partner specializing in F&B, technology, lifestyle, and emerging brands. We deliver integrated marketing solutions including strategy, digital PR, influencer marketing, social media, paid media, events, and creative storytelling.

Job Summary

As a Digital Marketing Executive at Media Unboxx, you will support marketing campaign execution, client servicing, and content creation to build impactful brands across social and digital platforms.

Responsibilities

• Assist in planning and executing marketing campaigns across social media, Digital PR, KOL marketing, events, and content production to drive client visibility and engagement
• Conduct market research, competitor analysis, and trend monitoring to identify growth opportunities for clients
• Collaborate with content producers, designers, and strategists to develop engaging content for platforms including Instagram, Facebook, TikTok, LinkedIn, and Xiao Hong Shu (XHS)
• Coordinate influencer and KOL campaigns by managing outreach, content approvals, and campaign reporting to optimise performance
• Build and maintain professional relationships with media, creators, partners, and clients to support campaign success
• Assist with campaign reporting, analyse performance data, and recommend optimisations for continuous improvement
• Contribute creative ideas during brainstorming sessions to enhance campaign activations and client projects
• Support client servicing and project management to ensure timely and smooth delivery of campaigns
• Participate confidently in content creation including appearing in interviews, vox pops, social videos, or campaign shoots as needed
• Experience in planning, executing, and optimising Meta, Google and TikTok Ads. Additional knowledge of LinkedIn ads will be advantageous.

Required competencies and certifications

• Proficiency in English and Mandarin to communicate effectively with clients and partners
• Strong written and verbal communication skills to produce clear marketing materials and client correspondence
• Ability to manage multiple projects simultaneously with strong organizational and detail-oriented skills
• Curiosity, proactivity, and willingness to learn in a fast-paced marketing environment
• Confidence and interpersonal skills to engage with clients, partners, and team members

Preferred competencies and qualifications

• Familiarity with Chinese social platforms, especially Xiao Hong Shu (小红书)
• Experience managing social media accounts and executing campaigns on Meta Ads, TikTok Ads, or Google Ads
• Existing relationships with influencers, KOLs, media contacts, or content creators
• Experience working in an agency, startup, media company, or content creator environment
• Knowledge of Malaysia or Thailand markets and ability to converse in Thai
• Comfortable participating in content creation such as skits, interviews, or social media videos
• Diploma or Degree in Marketing, Communications, Business, or related fields

Other Information

• Work with an award-winning team on viral brand launches and industry-recognized projects
• Gain exposure to diverse brands across F&B, technology, lifestyle, hospitality, retail, and emerging sectors
• Collaborate with regional teams across Singapore, Malaysia, Thailand, Indonesia, Vietnam, and beyond
• Learn from experienced marketers, strategists, content creators, and Digital PR specialists
• Thrive in a culture valuing creativity, initiative, collaboration, and continuous learning
• Enjoy a dynamic, entrepreneurial environment where ideas move from concept to execution
• Media Unboxx operates as an "Unagency," partnering closely with clients for mutual growth