Engagement Officer

Company Overview

Tangspac Search is a subsidiary of Tangspac Consulting, a leading Asian staffing firm specializing in recruitment for financial services and technology sectors with over 20 years of expertise.

Job Summary

Engage and support clients by understanding merchant needs, expanding client networks, and building long-term relationships to drive business growth and client satisfaction.

Responsibilities

• Analyze merchant needs to provide tailored engagement and guide clients in adopting and expanding their network
• Collect and evaluate information from both users and non-users to inform client strategies
• Develop and maintain strong, long-term relationships with existing clients to enhance retention and growth
• Apply current technology innovations to improve client interactions and service delivery
• Demonstrate proactive problem-solving and adaptability in dynamic business environments
• Communicate effectively to convey solutions and build trust with clients

Preferred competencies and qualifications

• Experience in sales, customer service, account management, or related fields
• Proficiency with current IT technologies and digital tools

R23115755 EA: 25C2690