Marketing Associate - Customer Service & BD

ABOUT US

The Brandwagon is a marketing andcommunications company operating across Singapore, UAE and India. We work with SMEs , pharma & healthcare brands, media and technology startups —delivering therapy-led campaigns, Fractional CMO services, and digital strategy. We also operate Connected Health Pro (CHP), a proprietary B2B healthplatform connecting pharma companies with healthcare professionals throughcompliant, education-first engagement.

THE ROLE

"Most entry-level roles make you watch from the sidelines. This one puts you in the room from Day 1."

A multi-disciplinary associate role working directly with our leadership across business development, client servicing, marketing operations, and social media content creation. You will be client-facing, involved in real business conversations from day one, andexpected to contribute — not just support.

WHAT YOU WILL DO

Business Development · 

·       Research and identify prospects across Singapore and Southeast Asia — pharma,health-tech, wellness, aesthetics, media

·       Conduct structured LinkedIn and email outreach; maintain the BD CRM with every lead logged and updated

·       Preparepitch decks, capability materials and proposal support documents

·       Attend client meetings and networking events; generate 2–3 qualified meetings permonth from Month 2

Client Servicing & AccountManagement  · 

·       Manage scheduling, agendas and follow-ups for all active Singapore accounts

·       Prepare monthly reports and liaise between SG clients and the India delivery team ontimelines and feedback

·       Onboard new clients and ensure all communication is responded to within 4 business hours

Social Media & ContentCreation  · 

·       Createshort-form video content for LinkedIn and Instagram — Reels, thought-leadershipclips, event highlights

·       Script,film and edit using mobile tools (CapCut, InShot or equivalent and AI platforms); post 3× perweek minimum

·       Write captions, LinkedIn posts and articles in The Brandwagon's brand voice; design basic graphics in Canva / AI tools ( Claude / Chatgpt etc)

·       Track monthly performance metrics and share a concise summary

Strategic Operations · 

·       Document SOPs for recurring processes; manage calendar, correspondence and entity admin

WHO WE ARE LOOKING FOR

·       Singapore Citizen or Permanent Resident — mandatory

·       Diplomaor Degree in Marketing, Business, Communications, Media or related field

·       Confident,professional communicator in English — written and verbal; client-facingcapable

·       Comfortable creating short-form video content on mobile — CapCut, Reels, InShot or similar (AI savy preferred)

·       LinkedIn-active;organised, proactive, detail-oriented

·       Priorinternship or work experience in marketing, agency or healthcare is a plus —not a requirement

·       Self-starter in a startup environment: you act before being asked, you communicateproactively