Regional Director, Client Experience & Leadership

We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Lenovo, Lane Crawford, Marina Bay Sands, Fossil and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide –enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ need change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

WHAT YOU’LL BE DOING ON ANY GIVEN DAY

Account Leadership & Client Management

• Own and lead the largest global accounts across APAC, acting as the primary client contact and senior liaison with internal teams
• Drive strategic client conversations, ensuring exceptional service delivery and building strong, long-term relationships
• Develop and maintain strong client relationships

Strategic Growth & Commercial

• Translate client business challenges into clear growth opportunities, mobilising local APAC teams to deliver effective, insight-led solutions
• Identify and deliver cross-sell and upsell opportunities within region, connecting with other regions to fast track the opportunities
• Lead SOW development, renewals, and commercial negotiations with clients
• Lead or co-lead pitches, securing new business and negotiating commercial terms

Planning, Activation & Delivery

• Oversee multi-channel planning and activation, guiding teams to deliver integrated strategies and competitive product propositions
• Collaborate with channel and market teams to manage priorities, resources, and timelines, ensuring seamless campaign execution

Operational Excellence

• Maintain and improve project plans and processes to drive operational efficiency
• Ensure smooth delivery by aligning workflows, timelines, and team responsibilities
• Stay ahead of industry, product, and channel developments, proactively sharing updates with teams and clients

Agency Capability Building

• Partner with regional leadership to strengthen and scale key marketing capabilities across Southeast Asia
• Scale processes and opportunities across all accounts in Southeast Aisa to drive efficiencies and commercial positivity
• Support ongoing training initiatives and mentorship programs to foster professional development within the agency.

Requirements

• Strong senior stakeholder management and communication skills
• Commercial acumen with proven negotiation experience
• Strategic thinking and problem-solving capability
• Experience driving growth across existing and new business
• Ability to lead cross-functional, multi-market teams
• Strong understanding of multi-channel marketing and media planning
• Excellent organisational and project management skills
• Process-driven with a continuous improvement mindset
• Ability to manage complexity and multiple workstreams
• Collaborative approach with strong influencing skills
• Curiosity and proactive approach to industry trends

Benefits

WHY ASSEMBLY?

• We’re part of Stagwell, the challenger network built to transform marketing
• We care about your growth – we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals
• We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!
• We’re truly a people-first organization. That’s why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies
• We care about social and environmental impact – we have dedicated Impact Champions that collaborate globally to make sure we’re leaving the world better than we found it
• We have an amazing group of employee resource groups committed to guiding the agency to become more inclusive, diverse, and representative of the world around us.

Sounds like the right role for you? Click to apply now!