Sales & Business Development Executive

Roles & Responsibilities

Responsibilities:

• Drive business growth by identifying and developing new client opportunities.

• Build and maintain strong relationships with clients to support long-term engagement and retention.

• Manage client accounts and serve as a key point of contact for enquiries and support.

• Promote and recommend suitable programmes and services based on client needs.

• Work closely with internal stakeholders to ensure smooth delivery of services and a positive customer experience.

• Gather customer feedback and market insights to support continuous improvement initiatives.

• Monitor customer engagement and identify opportunities to enhance client satisfaction and business performance.

• Prepare reports and maintain accurate records of business development and client engagement activities.

• Support the planning and execution of initiatives aimed at increasing customer acquisition and retention.

Requirements:

• Minimum Degree in Education or a related discipline.

• At least 5 years of experience in sales, business development, account management, or client relationship management roles.

• Strong communication, stakeholder management, and customer engagement skills.