Sales & Marketing Officer

Job Responsibilities:

·      Handle incoming enquiries and incoming calls.

·      Generate quotations and sales order conversion.

·      Follow-up through the quotations and closing deals.

·      Communicate with others involved in the process (operations and billing staff) to ensure customer needs are met.

·      Maintain customer confidentiality.

·      To cold-call actively and promote our testing services to the relevant industries.

·      To follow-up on enquiries and convert them into business opportunities.

·      To meet sales target set by the department.

·      To conduct marketing & sales activities for respective department.

·      Follow all company procedures and protocols.

·      Other duties as assigned in support of company objectives.

Requirements:

·      Can work independently as well as in a team.

·      Strong data entry skills and interest in learning new applications.

·      High attention to detail and a sense of urgency.

·      Ability to perform repetitive tasks, multitask in a fast-paced environment.

·      Customer service is focused on and capable of effectively resolving complaints.

·      Knowledge of SAP S/4 Hana and experience in similar roles is an asset.

·      Strong command in English & Mandarin to effectively communicate with Mandarin-speaking clients.

·      At least 1-2 years’ experience in customer service/ sales/ marketing.