Sales Manager

COMPANY DESCRIPTION

Who we are

Constellar is a leading venue management group in the Meetings, Incentives, Conventions and Exhibitions (MICE) sector, based in Singapore. With deep expertise in operations, facilities, event delivery and customer experience, Constellar partners international organisers, MICE stakeholders, local businesses and communities to transform spaces into seamless, scalable and memorable experiences. The company manages Singapore EXPO, the nation's largest purpose-built MICE hub and Asia's most sustainable MICE venue, powered by renewable energy.

Our vision is to be a leading and trusted venue management operator, partnering organisations to deliver high-quality event experiences and operate world-class event spaces. We do this by managing best-in-class MICE venues, including Singapore EXPO, and delivering reliable, seamless operations that support events of scale and significance.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships. We are privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

The Sales Manager is responsible for driving business growth by identifying, developing, and securing new sales opportunities while managing existing client relationships to maximise revenue and achieve sales targets. The role serves as a trusted advisor to clients by understanding their business needs and proposing tailored venue solutions that deliver value and exceptional customer experiences.

Working closely with internal stakeholders, including Marketing, Event Management Services, and Operations, the Sales Manager oversees the end-to-end sales cycle—from prospecting and proposal development through contract negotiation, event execution, and post-event follow-up—to ensure seamless service delivery and long-term client satisfaction.

The role is primarily focused on account servicing, with approximately 70% of responsibilities dedicated to managing and growing existing client accounts, and 30% focused on securing new business opportunities.

• Manage and grow existing client accounts by building strong, long-term relationships, understanding clients' business objectives and event requirements, and recommending customised venue solutions.
• Serve as the primary point of contact throughout the sales and event lifecycle, from initial enquiry through contract closure, event execution, and post-event follow-up, while coordinating closely with internal stakeholders (e.g. Event Management Services, Operations, Marketing etc) to ensure seamless service delivery and client satisfaction.
• Identify, develop, and convert new business opportunities to achieve sales targets and revenue objectives.
• Build and maintain a strong sales pipeline through proactive prospecting, networking, referrals, market intelligence, targeted sales campaigns, client meetings, sales presentations, venue tours, and site inspections.
• Monitor market trends, competitor activities, and customer insights to support sales strategy, lead generation, and business growth.
• Prepare and deliver sales proposals and weekly sales activities report.
• Maintain accurate sales forecasts, pipeline reports, customer records, and sales activities in the CRM system.
• Ensure compliance with company policies, contractual obligations, and sales governance processes.
• Undertake other duties assigned by the Reporting Officer from time to time.

• Bachelor's Degree or Diploma in Business, Marketing, Hospitality, Events Management, or a related discipline.
• Minimum 5 years of experience in Sales, Business Development, Account Management, or Venue/Events Sales related, with a proven track record of achieving sales targets.
• Experience in the MICE, hospitality, events, exhibitions, or venue management industry will be an advantage.
• Strong negotiation, presentation, and consultative selling skills.
• Excellent stakeholder management and relationship-building abilities.
• Customer-centric with strong problem-solving and communication skills.
• Self-motivated, results-oriented, and able to work independently in a fast-paced environment.
• Proficient in Microsoft Office applications and CRM systems.
• Willing to travel for client meetings and work flexible hours, including evenings or weekends, when required for events.