Senior Account Manager, GCR Demand

Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.

Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.

About this team: 

As a Senior Account Manager on the APAC Demand Team, you’ll be responsible for managing some of the region's key customer relationships. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. You will be expected to demonstrate ownership of your book of business, understanding your clients business goals and requirements innately and navigate internally to deliver on these.

This is a position based in Singapore, reporting directly to Manager, AM APAC. 

Responsibilities:

• Manage a portfolio of Chinese mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
• Support New Business Sales at times 
• Show fluency with the processing and use of complex data sets to achieve account growth objectives
• Strong relationships with mid level POCs; Introductory relationships with higher level stakeholders
• Collaborate cross functionally with Analytics & Operations, creative and product teams to solve issues, identifying opportunities for improvement and facilitating internal meetings to drive results  
• Strong level of understanding of Liftoff product and digital performance ecosystem; consulting clients on the right strategy to meet their goals 

Requirements: 

• Bachelor's degree and 5+ years of experience. Minimum 4 years of account management and sales experience
• Organization and project management skills
• Creative solution-seeking skills
• Prior experience in an adtech company is preferred
• An understanding of the mobile app and/or digital media ecosystem
• A strategic and data-driven mindset
• Ability to extract and clearly communicate insights from complex data sets. Excel proficiency required 
• Experience owning Chinese client relationships, ideally within the mobile ecosystem
• Willingness for quarterly business travel to China as required
• Business proficiency in Mandarin Chinese in order to service the Greater China Region customers and business proficiency in English for internal cross-functional collaboration.