SEO Client Success Manager

We are looking for an SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns. In this role, you will be accountable for all aspects of clients' SEO strategies, including keyword research, SEO audits, competitor analysis, on-page and off-page optimization, and tracking keyword performance. You’ll play a vital role in enhancing our clients' online visibility and driving organic traffic to their websites.

Why Join Us?

• Flexible Work: Enjoy the option to work from home.
• Comprehensive Benefits: Medical and insurance coverage.
• Professional Growth: Yearly pay increments and access to both internal and external courses.
• Extra Leave: Gain an additional 2 days of annual leave each year.
• Award-Winning Team: Be part of an agency chosen by brands like Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora, and UOB, recognized as the Search Marketing and Lead Generation Agency of the Year.
• Career Impact: Manage high-profile brand campaigns across Singapore and Asia as part of our exciting expansion.
• Corporate Social Responsibility: As one of the few digital agencies in Singapore dedicated to CSR, our “Project KATE” initiative has supported multiple charities and underserved communities since 2015.

Key Responsibilities:

• SEO Campaign Management: Take ownership of keyword research, SEO audits, competitor analysis, and implement both on-page and off-page optimization strategies.
• Performance Tracking: Monitor and analyze keyword performance, providing insights and recommendations for improvement.
• Content Collaboration: Work closely with the Content Strategist and Sales Team to ensure alignment in strategy and execution.
• Reporting: Generate regular reports detailing campaign performance, along with actionable recommendations to enhance SEO strategies.
• Client Communication: Respond to clients' emails and calls, and conduct online meetings to provide updates and address their needs.
• CRM Updates: Regularly update the company CRM system with campaign progress, client communications, and relevant data.
• Industry Awareness: Maintain up-to-date knowledge of industry news and changes to SEO best practices.
• Data Analysis: Familiarity with tools like Google Analytics and Google Search Console will be a significant advantage in this role.

Requirements:

• Eligibility: Singaporeans or PR holders only.
• Experience: Relevant experience in an SEO-related role is preferred.
• Skills: Excellent client management and communication skills; fluent in written and spoken English.
• Attributes: Proactive, hardworking, responsible, and resourceful, with a cheerful disposition and positive attitude.

Probation Period:

This position includes a 6-month probationary period to assess mutual compatibility within the job role.

Join us in making a direct impact on our clients' success while advancing your career in a growth-oriented and socially responsible company!