This is a key role at the heart of our people and culture agenda.
At Vistra, our purpose is progress — and this role exists to ensure our people understand, feel connected to, and are inspired by that purpose every day.
The VP, Communications & Engagement is responsible for designing and delivering the strategies, programmes, and content that shape our colleague experience, build a strong performance culture, and guide our people through change. This role sits at the intersection of communications, culture, and transformation — and is a trusted partner to leaders across the business.
The purpose of the role is to deliver the internal communications and colleague engagement agenda, driving a purpose-driven performance culture through compelling communication, behavioural change, and meaningful colleague experiences. The role will develop and implement change communication strategies, activate engagement programmes, and act as a strategic advisor to leaders — ensuring our people are informed, engaged, and empowered to deliver our business goals.
Key Responsibilities:
Colleague Experience & Engagement
Design and deliver a colleague engagement strategy that reflects our culture and values, targeting leaders, managers, and colleagues to build advocacy and support organisational objectives
Act as a culture champion and storyteller — an internal custodian of our purpose, values, and ways of working
Use data and insights (engagement surveys, listening tools, feedback mechanisms) to inform and continuously improve engagement strategies
Execute colleague programmes that build engagement, support talent, and meaningfully enhance the colleague experience
Partner withPeople/HR to strengthen engagement across the organisation
Change Management& Communication
Develop and implement change communication strategies to support transformation programmes (operating model, organisational structure, digital and technology change)
Build trust, manage resistance, and embed behaviours that deliver successful change outcomes
Create structured communication plans for complex, multi-stakeholder change initiatives
Support and coach managers and leaders on navigating change — translating complex transformation into clear, human narratives
Leadership Communication
Provide communication support and coaching to senior managers and leaders
Partner with HRBPsand business leads to define communication priorities
Develop leadership messaging that builds alignment, trust, and engagement across the organisation
Content &Channel Strategy
Lead delivery of the internal content strategy (digital and in-person), producing high-quality, targeted, and timely content that supports commercial objectives and showcases culture and employer brand
Manage internal channels and editorial calendar, building relationships with content contributors across the business
Develop and maintain the core internal narrative — connecting colleagues to purpose, vision, and strategy
Measuring Impact:
Define success measures and establish processes to track impact through clear metrics
Evaluate data and insights to monitor progress and propose improvement opportunities
Report on colleague engagement outcomes, reflected in survey results and feedback mechanism
Key Requirements:
Communication Strategy: Track record of developing and delivering communication and engagement programmes that foster culture and build employer brand
Leadership Engagement: Experience working with senior leaders and acting as a trusted communications partner
Content Development: Strong written and verbal communication skills, with the ability to craft compelling narratives across multiple formats and channels
Project Management: Ability to prioritise and manage multiple projects with competing deadlines and stakeholders
People & HR Partnership: Experience working in close partnership with HR/People teams to align communications with talent, performance, and culture strategies
Digital & Social: Familiarity with internal digital channels and tools as engagement platforms
Adaptive and confident in navigating a matrix structure
Strong business acumen — understanding of the business landscape and its impact on people and culture
Highly self-motivated, organised, and able to work independently
Empathetic communicator who can translate complex ideas into clear, engaging messages for diverse audiences
We aim to attract and retain our industry’s most talented people, who share our vision of being a leading global player. Whether you are an expert in trusts, funds or corporate services; a specialist with experience in specific jurisdictions; or someone who is skilled in a support service, you wi...
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