We are seeking a creative 1 Year Contract Call Centre Executive (Financial Institution, Office Hours) #BLM to join our fast-paced team at RECRUIT EXPRESS PTE LTD in Central Region.
Growing your career as a Contract/Temp 1 Year Contract Call Centre Executive (Financial Institution, Office Hours) #BLM is a remarkable opportunity to develop valuable skills.
If you are strong in strategic planning, adaptability and have the right passion for the job, then apply for the position of 1 Year Contract Call Centre Executive (Financial Institution, Office Hours) #BLM at RECRUIT EXPRESS PTE LTD today!
Jobs Responsibilities
- Make outbound calls to customers to provide product updates and information by following prescribed script and FAQ
- Engage with customers in a professional and courteous manner, actively listening to their needs and concerns
- Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
- Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
- Gather customer feedback and sentiments and escalate to the Team Leader for further actions
- Maintains and improves service level quality by adhering to standards and guidelines
- Handle ad hoc duties as required
Job Requirements
- Prior call centre experience required
Application Procedures
Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)
Benefits of working as a 1 Year Contract Call Centre Executive (Financial Institution, Office Hours) #BLM in Central Region:
● Learning opportunities
● Room for Advancement
● Advantageous package
No CV Required
How to get there?
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