Account Manager – Marine & Energy (Business Development)

Job Summary

This dynamic role combines strategic business development and account management to grow the company’s presence in Singapore’s shipyard, marine, and offshore sectors. You will leverage metal/steel distribution experience and receive training in the Oil & Gas industry.

Responsibilities

• Develop and execute business development strategies to expand market share in the Singapore shipyard, marine, and offshore sectors
• Manage and nurture key client accounts to build long-term partnerships and drive revenue growth
• Conduct regular site visits to customers, shipyards, and offshore locations to assess needs and identify opportunities
• Collaborate with internal teams and the Director of Sales, Asia Pacific, to align sales initiatives with company goals
• Apply metal and steel distribution expertise to tailor solutions that meet client requirements
• Participate in structured training programs to acquire knowledge and skills in the Oil & Gas industry segment

BusinessDevelopment & Regional Sales (Marine Focus)

• Market Expansion: Actively prospect, develop, and secure new business relationships within the Singapore marine, shipyard, and offshore fabrication sectors.
• Relationship Management: Maintain and deepen relationships with existing accounts, maximizing sales profitability and market share for steel/metal products.
• Target Achievement: Consistently achieve invoice and booking numbers, meeting or exceeding sales and gross margin targets established in coordination with the Director of Sales, Asia Pacific.
• Market Intelligence: Monitor competitors and keep up to date on current market trends, pricing strategies, lead times, and upcoming projects in the maritime sector.

Cross-Training& Competency Development (Oil & Gas)

• Technical Upskilling: Participate in a structured internal training program to gain deep technical knowledge of specialized steel grades, strict quality standards, and customer requirements unique to the Oil & Gas industry.
• Cross-Sector Cultivation: Shadow senior team members on Oil & Gas accounts to transition into a dual-sector Account Manager capable of handling both Marine and Energy portfolios.

CommercialOperations & Reporting

• Inquiry Handling: Respond to customer inquiries with accurate technical proposals, pricing, and delivery timelines in a timely manner.
• Order Management: Receive, enter, review contracts, and manage customer orders through the internal ERP system (Stratix).
• Reporting: Provide management with clear oral and written reports regarding customer needs, competitive threats, market shifts, and new product/service opportunities.
• Issue Resolution: Investigate customer complaints promptly, developing mutually beneficial resolutions to maintain high satisfaction and trust.

REQUIREDCOMPETENCIES:

• Sales Grit & Communication: Excellent oral and written communication skills with a strong focus on proactive customer responsiveness and negotiation.
• Agility: Proven ability to handle multiple inquiries, project timelines, and shifting priorities in a fast-paced commercial environment.
• Technical Aptitude: Ability to quickly absorb complex technical specifications related to steel metallurgy, testing requirements, and energy industry standards.
• Cultural Competence: Must be comfortable and effective working with coworkers and customers from diverse backgrounds, engineering teams, and corporate cultures.

WORKENVIRONMENT AND PHYSICAL DEMANDS:

• Base: Office-based position with frequent off-site travel to shipyards, fabrication shops, and customer offices.
• Environment: Requires the ability to operate standard office equipment, including computers and communication tools.
• Physical Demands: Must be able to walk short to moderate distances during shipyard visits and safely navigate industrial site environments (wearing appropriate PPE).