Account Manager – Marine & Energy (Business Development)

Roles & Responsibilities

Job Summary

This dynamic role combines strategic business development and account management to grow the company’s presence in Singapore’s shipyard, marine, and offshore sectors. You will leverage metal/steel distribution experience and receive training in the Oil & Gas industry.

Responsibilities

• Develop and execute business development strategies to expand market share in the Singapore shipyard, marine, and offshore sectors
• Manage and nurture key client accounts to build long-term partnerships and drive revenue growth
• Conduct regular site visits to customers, shipyards, and offshore locations to assess needs and identify opportunities
• Collaborate with internal teams and the Director of Sales, Asia Pacific, to align sales initiatives with company goals
• Apply metal and steel distribution expertise to tailor solutions that meet client requirements
• Participate in structured training programs to acquire knowledge and skills in the Oil & Gas industry segment

BusinessDevelopment & Regional Sales (Marine Focus)

• Market Expansion: Actively prospect, develop, and secure new business relationships within the Singapore marine, shipyard, and offshore fabrication sectors.
• Relationship Management: Maintain and deepen relationships with existing accounts, maximizing sales profitability and market share for steel/metal products.
• Target Achievement: Consistently achieve invoice and booking numbers, meeting or exceeding sales and gross margin targets established in coordination with the Director of Sales, Asia Pacific.
• Market Intelligence: Monitor competitors and keep up to date on current market trends, pricing strategies, lead times, and upcoming projects in the maritime sector.

Cross-Training& Competency Development (Oil & Gas)

• Technical Upskilling: Participate in a structured internal training program to gain deep technical knowledge of specialized steel grades, strict quality standards, and customer requirements unique to the Oil & Gas industry.
• Cross-Sector Cultivation: Shadow senior team members on Oil & Gas accounts to transition into a dual-sector Account Manager capable of handling both Marine and Energy portfolios.

CommercialOperations & Reporting

• Inquiry Handling: Respond to customer inquiries with accurate technical proposals, pricing, and delivery timelines in a timely manner.
• Order Management: Receive, enter, review contracts, and manage customer orders through the internal ERP system (Stratix).
• Reporting: Provide management with clear oral and written reports regarding customer needs, competitive threats, market shifts, and new product/service opportunities.
• Issue Resolution: Investigate customer complaints promptly, developing mutually beneficial resolutions to maintain high satisfaction and trust.

REQUIREDCOMPETENCIES:

• Sales Grit & Communication: Excellent oral and written communication skills with a strong focus on proactive customer responsiveness and negotiation.
• Agility: Proven ability to handle multiple inquiries, project timelines, and shifting priorities in a fast-paced commercial environment.
• Technical Aptitude: Ability to quickly absorb complex technical specifications related to steel metallurgy, testing requirements, and energy industry standards.
• Cultural Competence: Must be comfortable and effective working with coworkers and customers from diverse backgrounds, engineering teams, and corporate cultures.