Account Servicing Executive (6 months contract) Automobile TPY

Contract Duration: 6-month
Salary Budget: SGD 3500 - 4500
Working hours: 4 weekdays + 1 weekend, 9am - 6pm
Working location: Toa Payoh
 

Jobscope

• Welcome customers by making their journey to ownership a delightful experience
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management
• Coordinate with Sales and Operations teams to process pre-delivery, registration and delivery documents completely and accurately.
• Manage all prerequisites of the vehicle registration process for customer.
• Prepare customer loan and registration documents and collaborate with other employees/partners to ensure successful delivery appointments
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level
• Contribute ideas toward improving the delivery experience, as well as back-end processes and procedures
• Demonstrate a mastery of all products and services, as well as local incentives for EV owners
• Keep up with industry trends and best practices
   

Requirements

• Comfortable working in a fast-paced environment
• Proven ability to work well with others in a team
• Excellent communication skills and attention to detail
• Strong organization and time management skills
• Proficient with Microsoft Office Suite and CRM tools
• Ability to work evenings, weekends, and holidays
• Ability to work across multiple systems
• Bachelor's degree or equivalent combination of education and experience
• Valid driver’s license, 2-year minimum driving record required with a clean driving history
• Perform additional responsibilities as assigned to meet business needs

This hiring is supported by NTUC e2i. 

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