Accounts Receivable Supervisor

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

The Accounts Receivable Supervisor is responsible for overseeing the daily income audit and ensuring that all hotel revenues (Rooms, F&B, and others) are accurately recorded and billed. This role requires attention to detail, strong coordination with departments, and commitment to maintaining financial accuracy and operational efficiency.

Key responsibilities include:

• Oversee the daily income audit process, ensuring all hotel revenues are accurately recorded and reconciled
• Verify and process City Ledger invoices, ensuring accuracy and completeness
• Review and approve AR adjustments, maintaining proper documentation and adherence to company policies
• Ensure timely mailing and documentation of invoices, with all supporting documents attached
• Prepare and distribute monthly error reports to relevant departments for corrective action
• Assist with month-end closings, including reconciliation of AR accounts and preparation of financial reports
• Maintain special accounts (e.g., GM's account, rental accounts) with accuracy and confidentiality
• Respond promptly and professionally to client queries regarding invoices and payments
• Coordinate with the Night Auditor to ensure accurate and timely financial reporting
• Implement and maintain effective internal controls for the AR process
• Monitor and analyze AR aging reports, identifying potential collection issues
• Develop and implement strategies to control bad debt exposure and ensure the timely collection of receivables
• Collaborate with other departments (e.g., Sales, Front Office) to resolve billing discrepancies and guest-related issues
• Stay updated on industry best practices and recommend process improvements to enhance efficiency and accuracy
• Ensure compliance with accounting standards, tax regulations, and company policies
• Participate in cross-functional projects related to financial systems and processes
• Foster a positive work environment that promotes teamwork, accountability, and adherence to company values

This position requires a high level of accuracy, strong analytical skills, and the ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality and professionalism at all times.

• Bachelor's Degree or Diploma in Accountancy or equivalent
• At least 3-5 years of experience working in AR (Billing, Collections, Cash App)
• Good interpersonal and communication skills
• Analytical, meticulous, resourceful, and result-driven
• Proven ability to collaborate with cross-functional teams.
• Able to work overtime occasionally
• Proficient in MS Office, MS Excel/Pivot-table

Visa Requirements: Must be legally eligible to work in Singapore. The hotel is unable to assist candidates in obtaining work authorization documents.