Accounts Relationship Manager – Singapore Clients - Professional Development Opportunities

Responsibilities:

• Commercial Relationships: Building a rapport and commercial relationships within accounts at all levels. Manage existing accounts in Singapore and selected regions, by negotiating the best rates and allotments, and through strong negotiation of preferred agreements. Maintaining/updating the WebBeds CRM. You will also support supplier with any issues related to payment, rates, etc. 
• Working with IT to resolve technical issues. Liaise with internal support teams to help resolve any customer service/operational issues that clients may bring to your attention.
• Business Development: be able to onboard new clients as required within assigned account base/regions and identify any new potential opportunities, recording leads and opportunities in the WebBeds CRM. Run allotment utilization reports, monitor current availability and adjust the allotment, as required. 
• Performance Analysis: ability to use visualiser tools such as PowerBI to understand trends and upon request by the Commercial leadership in APAC would be an advantage.
• Teamwork: To be part of the Sales organisation and work collaboratively with colleagues to find solutions to problems and implement strategies on growth opportunities for customers.
• Market Knowledge: Become familiar and keep up to date with the Singapore/APAC markets, key players within the various business segments (corporate, leisure, etc), key competitors. Additionally, to keep a lookout for opportunities to grow the business as well
• Macro Trends: as what is new in terms of trade shows, marketing possibilities, be aware of changes both at a micro and macro level that will affect our business.
• Introduce WebBeds Group to new clients
• Training and marketing activities for accounts under management.
• Support the sales team for any request related to special rates, FAM trip, or other reasonable request, for the smooth operation of the business overall. 
• Support the projects assigned by market/region/company with diversified commercial mentality.
  
  Qualifications
• Diploma or Bachelor’s degree in any field of studies. Preference will be given for studies in the fields of Business Administration or Hospitality and tourism.
  
  Experience
• 1-2 years of experience in a similar position will be preferred.
• Candidate must have an aggressive go-getting attitude and have a passion for securing partnerships, deals with customers. 
• The candidate should have a sunny personality and enjoy working with people. The candidate needs to enjoy interaction with our client partners in Singapore 
• Must also possess an analytical mindset and the ability to review supplier performance to optimises performance.
• Candidate must have a customer focus and drive to resolve any issues that may be a barrier to sales.
• Good written and spoken English and presentation skill.
• Desirable Proficiency in visualisers like PowerBI, Tableau
• Desirable Excel formulation skills