Admin Assistant, Customer Service

This role provides administrative support to the on-site Customer Service team by managing daily site office operations, maintaining accurate handover and operational records, and coordinating appointments and courier services. The role also supports the resolution of homeowner defect-related matters through effective coordination and administrative assistance, ensuring smooth communication and service delivery.

Responsibilities

1. Coordinate unit handovers in a timely manner, including daily handover appointments and liaison with main contractors on handover kits, dressing-up items, and welcome gifts (if applicable).
2. Coordinate and track courier bookings and receipts, and maintain proper records in the system.
3. Assist the Customer Service team to coordinate with homeowners and main contractors on joint inspection appointments and work schedules.
4. Provide frontline service support by attending to customer enquiries and assisting in the management of complaints.
5. Perform any other ad-hoc duties as assigned.

Requirements

1. GCE ‘O’ Level or equivalent.
2. 1–3 years of experience in administrative or customer service-related roles.
3. Customer-oriented with a service mindset.
4. Responsible, reliable, and adaptable with good organization skills
5. Working hours: Weekdays, 8.45am to 6pm
6. Working location: Bukit Batok

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to [email protected]

Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
Contact Number: 6950 9728
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com