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Manage and coordinate daily reservations across phone, WhatsApp, email, and online platforms
Maintain accurate reservation records, guest profiles, and seating plans
Support outlet operations with basic administrative duties (reports, filing, data updates)
Handle guest enquiries professionally and ensure timely follow-ups
Liaise with outlet teams to ensure smooth service flow and guest experience
Assist with special requests, events, and group bookings when required
Prior experience in F&B, hospitality, reservations, or admin support preferred
Comfortable handling multiple communication channels in a fast-paced environment
Strong attention to detail and organisational skills
Customer-focused, well-spoken, and able to manage priorities effectively
Tyson Jay Management Pte Ltd | EA License No.: 24C2479
Ivan Lim | EA Personnel No.: R1109856
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