Administrative Assistant, Dialysis Unit - Excellent Benefits Package

Job Description

• Handle phone call enquiries from patients, guests and vendors
• Schedule of patients dialysis sessions between inpatient and outpatient
• Maintain cleanliness and infection control in the dialysis center
• Control access to the center and monitor visitor logs
• Work with various departments for claims, payment, referral and admission
• Work closely together with respective hospital and laboratory for blood investigation and follow-up with blood results and water sample results
• Submit monthly reports on patient and treatment statistics
• Manage dialysis equipment and arrange preventive maintenance
• Tracking of statistics and data for quality indicators such as clinical quality indicators, hospitalization, adequacy of dialysis and vascular access complications.
• Maintain stocks records of Dialysis consumables, non-dialysis consumables, sundry purchases, refreshment items
• Provide financial counselling to new patients
• Assist with Medisave/MediShield claims applications
• Refer patient psychosocial and financial issues to Medical Social Workers
• Perform other duties as assigned by Nurse Manager / Staff Nurse

Requirement

• Diploma in any discipline with at least 2 years of work experience in a dialysis centre and / or preferably healthcare.
• Proficient in Microsoft Office applications.
• Proactive with a positive learning attitude
• Organized and able to multi-task