Administrator Customer Service SG

Duties and Responsibilities

●        Managing Indoor Sales Support.

●        Communicate with customers on enquires, quotations and all sales support

related matters through to completion.

●        Perform Administrative Duties and Order Processing.

●        Coordinate with various departments to ensure delivery commitments to

customers are fulfilled.

●        Assist in inventory control.

●        All other ad-hoc tasks assigned.

Competencies

●        Negotiation Skills

●        Problem Solving skills

●        Communication and interpersonal skills

●        A Team Player

●        Attention to Detail

●        Organizational skills

Accountabilities and Performance Measures

●        To process orders on time and ensure order are transacted smoothly to customer.

●        To prepare, review, and send accurate quotes and proposals for products or services based on customer inquiries.

Job Requirements

Qualifications

●        1 to 2 years of prior experience in a customer-facing and administrative role is preferred.

●        Minimum GCE "N" or "O" level or equivalent.

●        Knowledge of relevant computer applications, e.g. Excel, Word.

●        Sales-oriented with strong customer focus instinct.

●        Independent and self-motivated with a strong sense of responsibility.

●        Aggressive with good interpersonal, communications and negotiation skills.

●        Multi-tasking and energetic.

●        Able to work under pressure and meet tight deadlines.

●       High attention to detail.