Administrator - Front Desk & Office

Overview

We are seeking an organized, proactive, and friendly Administrator – Front Desk & Office to join our team. This position is responsible for managing front desk duties, pantry management, and providing essential administrative support to ensure smooth office operations. The role involves serving as the first point of contact for visitors, handling office logistics, and supporting various administrative functions with a focus on staff welfare and office coordination.

Key Responsibilities:

Front Desk Responsibilities:

• Greet and assist visitors in a professional and welcoming manner, ensuring a positive first impression of the company.
• Answer, screen, and direct incoming calls to the appropriate departments or personnel, ensuring efficient communication flow.
• Maintain visitor logs, issue visitor badges, and follow security protocols for guests and contractors entering the building.
• Sort and distribute incoming mail and packages; prepare outgoing mail and courier services as required.

Office Administrative & Operational Support:

• Manage office supplies inventory and reorder items as necessary. Ensure office equipment is well-maintained and operational.
• Oversee the day-to-day operation of the office pantry, ensuring that it is stocked with necessary supplies, beverages, and snacks. Maintain cleanliness and organization in the pantry area.
• Assist with scheduling meetings, conference room bookings, and coordinating appointments for staff members. Prepare meeting rooms for events, ensuring necessary equipment and materials are available.
• Support administrative tasks like filing, organizing, and archiving company documents, both digitally and physically.
• Assist with onboarding new employees, including preparing workstations, setting up equipment, and providing orientation on office amenities and policies.
• Help organize employee wellbeing initiatives, such as wellness programs, social events, and other engagement activities to support a positive workplace culture.
• Assist in coordinating office maintenance, repairs, and cleaning schedules to ensure the workspace is organized, safe, and conducive to productivity.
• Liaise with vendors and service providers, such as cleaning staff, office suppliers, and maintenance teams, ensuring timely service delivery.
• Assist with preparing reports, presentations, and other administrative documents for meetings or company events.
• Support the planning and execution of company events, training sessions, or team-building activities, coordinating logistics, and ensuring successful implementation.
• Provide assistance to other departments as needed, ensuring smooth day-to-day operations and fostering a collaborative office environment.

Requirements:

• At least a Diploma in Human Resource, Office Administration, Business Administration, or a related field.
• Minimum 1 year of working experience in front desk, office administration, or customer service role
• Familiar with office equipment and basic troubleshooting skills
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and general office software.
• Ability to manage multiple tasks efficiently and prioritize workloads.
• Positive, approachable attitude and a customer-service mindset.
• Experience coordinating office operations and managing day-to-day administrative tasks 
• Fresh graduates are welcome to apply and will be considered based on their relevant skills, enthusiasm, and willingness to learn.