Advanced Software Engineer

THE FUTURE IS WHAT WE MAKE IT

Advance Software Engineer (Honeywell Building Operation Center)

Singapore, Singapore

Building Automation | Honeywell Building Solutions

THE OPPORTUNITY

In this role, you will combine hands-on technical expertise with team leadership. You will help ensure service-level commitments are met, complex issues are driven to resolution, and operational insights are translated into improvements for customers, field teams, and the platform.

Leadership scope: This position includes people leadership and hands-on technical ownership, with accountability for team execution and service-level performance.

KEY RESPONSIBILITIES

• Lead and manage a team of software engineers, setting clear priorities and helping ensure service-level agreements are met.

• Oversee remote monitoring of Forge cloud applications, with a focus on system health, connectivity, and service performance.

• Guide the triage and analysis of Forge-generated service cases, supporting efficient resolution with Field Service Leaders and Field Service Professionals.

• Take ownership of complex or high-impact connectivity and performance issues, coordinating escalation and follow-through as needed.

•  Use Forge data to identify potential Spot opportunities and ensure clear, actionable recommendations are shared with field service teams.

• Promote consistent incident-management practices, operational discipline, and effective knowledge sharing across the team.

• Partner with cross-functional and back-end development teams to improve system reliability, monitoring quality, and customer outcomes.

• Coach team members through technical problem-solving and support continuous capability development.

YOU MUST HAVE

• Diploma or bachelor’s degree from an accredited institution in Electrical, Electronics, Instrumentation, Controls Engineering, or a related technical discipline.

•  3+ years of software engineering experience, with a focus on monitoring and troubleshooting cloud-based applications.

• Working knowledge of a major cloud platform such as AWS, Microsoft Azure, or Google Cloud, including cloud-monitoring tools and practices.

• Experience collaborating with field service teams or comparable operational groups.

• Experience using logging, alerting, and incident-management systems to support timely issue resolution.

• Experience with Building Management Systems and Heating, Ventilation and Air-Conditioning (HVAC) systems.

WE VALUE

• Ability to identify energy waste or sub-optimal HVAC operation and recommend practical improvements.

• Knowledge of cybersecurity best practices for cloud environments.

• Strong analytical and problem-solving skills, with close attention to detail.

• Ability to work independently while collaborating effectively in a distributed team environment.