Overview:

We are seeking a technically strong and proactive AI IT Engineer to join our regional IT team in Singapore. This role blends AI-driven internal application development, enterprise systems integration, and hands-on IT support operations in a dynamic global environment. You will work closely with teams across regions to build internal AI applications, support enterprise IT infrastructure, and drive automation across systems and processes.

Key Responsibilities:

• Provide hands-on IT support for end-user devices (Windows/macOS), networking, AV systems, and office IT infrastructure.
• Maintain local IT infrastructure, WiFi, printers, access control systems, and coordinate with global IT teams for rollouts and upgrades.
• Support onboarding/offboarding processes such as account creation, access management, and device provisioning.
• Manage IT asset lifecycle: procurement, inventory, allocation, and decommissioning
• Ensure IT operations follow security policies, compliance requirements, and ITSM best practices.
• Build and maintain internal AI applications, including RAG pipelines, multi-agent workflows, and knowledge retrieval systems.
• Develop and enhance graph databases, AI data pipelines, and enterprise API integrations (e.g., ServiceNow, Workday, Microsoft Graph).
• Support testing, CI/CD automation, performance tuning, and documentation for internal IT applications.