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Air Export Customer Service Assistant / Officer

icon building Company : Flintex Consulting
icon briefcase Job Type : Full Time
icon geo-alt Singapore, 079903

Job Description - Air Export Customer Service Assistant / Officer




Mon to Fri 8.30am - 6pm







Job Scope



- Attend to customers’ inquiry



- Prepare and process Air Export booking request



- Arrange for collection of cargo at customers’ premise



- Provide booking confirmation and flight details to customers



- Mange customers’ expectations and complaints



- Correspond with overseas offices on shipment status and inquiries



- Verify invoices from vendor



- Prepare customers’ report







Requirement



- Must be familiar with Microsoft Word and Excel



- Must be able to work independently



- Must be able to converse in English for handling English-speaking clients through email and phone



- Must possess a sense of urgency and responsibility in work



- Outgoing personality



- Willing to learn with good attitude



- Prior work experience in this industry is not required, but will be an advantage







Original job Air Export Customer Service Assistant / Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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