Alumni and Corporate Relations Lead

Key Responsibilities

Strategic Leadership & Governance

• Oversee Corporate Relations, Membership, and Alumni programs and initiatives in alignment with institutional goals.

• Create and implement corporate membership, alumni, and engagement strategies, including policies and procedures.

• Manage the department’s budget and lead a team of Executives and Officers to achieve agreed KPIs.

• Update governing board committees or senior steering committees on progress against corporate membership and alumni goals.

• Manage the integration of corporate relations practices into the existing operating model, addressing operational challenges as needed.

Membership & Alumni Engagement

• Conceptualise, plan, organise, and implement membership and alumni activities through collaboration with internal and external stakeholders.

• Develop and implement membership retention programmes, including communication materials, membership collaterals, and EDMs.

• Formulate membership acquisition strategies, including promotion, branding, recruitment, and engagement campaigns.

• Improve membership recruitment strategies and develop strong value propositions to enhance member and alumni engagement.

• Maintain accurate records of membership, alumni, and event participation, including administrative oversight of engagement programmes.

Student Engagement & Interest Groups

• Manage student interest groups and organise regular engagement activities to enhance student experience.

• Conduct presentations during student orientations, class visits, and engagement sessions to promote events and initiatives.

• Administer post-event surveys and use feedback to improve engagement programmes.

Corporate Relations, Career & Industry Engagement

• Plan and organise corporate events, engagement activities, sponsorships, and industry talks.

• Develop and grow career assistance services, including expanding the database of corporate partners for internships and job placements.

• Analyse membership and corporate engagement reports, measuring and evaluating the effectiveness and feasibility of related activities.

Communications & Marketing

• Lead outreach to members, alumni, students, and corporate partners through multiple communication channels.

• Create and oversee the development of effective marketing and promotional collaterals for membership, alumni, and engagement initiatives.

• Create impactful internal and external communications that inspire action and build broad-based support for corporate membership strategies.

Systems, Processes & Reporting

• Review relevant operating systems and workflows and recommend process and system improvements to enhance efficiency and effectiveness.

• Ensure accurate tracking, reporting, and analysis of engagement, membership, and corporate relations activities.

Stakeholder & External Relations

• Represent the institute at public forums, events, and industry platforms to strengthen stakeholder relationships and enhance corporate reputation.

• Build and maintain strong, trusting relationships with key external stakeholders, including corporate partners, community groups, NGOs, policy-makers, and media.

• Work collaboratively with senior leadership across the organisation to influence, align, and advance corporate membership and alumni initiatives.

Requirements

Experience in strategic planning, budget management, and team leadership.

·         Strong knowledge of Singapore's education regulatory environment and compliance requirements.

·         Ability to manage multiple departments and coordinate cross-functional teams effectively.

·         Excellent communication, interpersonal, and stakeholder management skills.

·         Proficient in data analysis and reporting to drive informed decision-making.

·         Experience in planning and executing corporate events, membership programs, and marketing campaigns.

·         Highly organized, detail-oriented, and able to manage competing priorities within deadlines.

·         Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant management information systems.

·         Ability to develop and maintain positive relationships with employees, boards, officials, directors, and other stakeholders.

Education and Experience:

·         Bachelor's degree in a related field, Masters preferred.

·        At least 5 years of relevant experience in corporate membership sales and/or partnership development.