Analyst, Structured Trade Operations Specialist, Institutional Banking Group Operations, Group COO

Job Description

• Process and handle Trade Finance products, including Import LC, Export LC, SBLC issuance, amendments, settlements, and related transactions.
• Ensure all transactions are processed in accordance with established operating procedures, regulatory requirements, and bank policies.
• Meet Service Level Agreements (SLAs) by ensuring timely and accurate processing of daily transactions.
• Perform trade compliance and risk control checks, including sanctions screening, IMB checks, LLI checks, and identification of suspicious activities or red flags.
• Escalate operational risk incidents, exceptions, and compliance concerns promptly in accordance with established procedures.
• Review client instructions, liaise with customers on discrepancies or incomplete documentation, and obtain the necessary supporting documents prior to execution.
• Deliver high-quality client service by managing inquiries effectively and providing appropriate solutions and guidance on trade finance matters.
• Monitor and manage daily workflow to achieve operational efficiency and exceed client expectations.
• Conduct transaction monitoring and end-to-end follow-up of structured trade transactions, providing regular status updates to Structured Trade Middle Office (STMO).
• Collaborate closely with STMO, Business Units (BU), Global Transaction Services (GTS), and other stakeholders to ensure seamless transaction processing and issue resolution.
• Ensure adherence to departmental SOPs, internal controls, compliance requirements, and governance standards.
• Identify opportunities for process improvement, operational efficiency, and risk reduction.
• Participate in User Acceptance Testing (UAT), Live Verification (LV), and system enhancement initiatives to support technology and process transformation.
• Support ad-hoc projects, business initiatives, and departmental assignments as required.
• Maintain proper filing, document retention, and archival of trade documents and transaction records.
• Perform operational administrative duties, including DHL courier manifest preparation and document dispatch.

Requirements

• Graduate from a recognized university and/or at least 2 to 3 years working experience in the Trade Finance Operations within a bank, preferably in the Structured and Commodity finance environment
• Client service oriented, ability to exercise sound judgement on transaction monitoring and escalation of red flags
• Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103
• Conversant and competent in application of URC522 and URR725
• Good working knowledge of UCP600, ISBP, ISP98 and Incoterms would be an added advantage.
• Good working attitude and positive mindset, ability to work independently and as a team player
• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders
• Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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