Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through multiple banking delivery channels.
Responsibilities
Handle complex syndicated and commercial loan structures and conduct investigations as part of daily BAU handling
Ensure day-to-day loan transactions are promptly & accurately processed and authorized within stipulated Service Level Agreement including handing of enquiries from Business Units
Ensure all loan transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
Extracting information from the facility agreements for loan creation and loan servicing in the core banking system
Preparing swift massage in accordance with bankstandards (e.g. MT103, MT202, cover payments)
Work closely within/across teams, Business Units and other stakeholders on the daily transactions
Support Team Manager on projects/initiatives and engage the team on process improvements to achieve KPIs
Maintain updated Standard Operating Procedures
Timely escalation of operational risks incidents
Participate in ad-hoc projects (including UAT/LVs) and ensuring that the assigned tasks are completed within stipulated time frame
Requirements
Degree holder from a recognized University with minimum 2 years or above in loan operations with system knowledge in Finacle is an advantage
Speed & Accuracy - role requires prompt processing oftransactions whilst maintaining vigilance and accuracy over the manual repairs and inputs.
Zero tolerance for error/ambiguity - role entails posting financial transactions on daily basis and high financial exposure risk.
Ability to work with a sense of urgency to meet various cut-off times and customer's specific SLA with zero error rate.
Meticulous with an eye for details and having strong operational risk management & problem-solving skills
Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo
Comfort with variable workload, not a fixed output per day.
Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.
Ability to participate in weekend/late night LVs.
Ability to work on SG public holidays when the need arises.
Excellent knowledge of Microsoft Office - Word, Excel & PowerPoint
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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