Job Description - Analyst/Senior Analyst, Administration & Support, Corporate Service & Governance Group - SMBC
Responsibilities
Administrative & Operational Support
Coordinate day-to-day administrative and operational activities, including onboarding and offboarding, access management, invoices and expenses, business travel, workplace logistics, maintenance of team records, SharePoint sites and internal platforms.
Business, Reporting & Governance Support
Coordinate and consolidate budget planning, monitoring and reporting activities.
Preparation of presentations, reports and other business documents.
Support key governance meetings through scheduling and logistics, stakeholder coordination, compilation of meeting materials and tracking of decisions and follow-up actions.
Business Continuity Management(BCM) Administrative Support
Provide administrative and coordination support for business continuity management related activities, including maintaining relevant records and emergency contacts, coordinating periodic communications and data collection, performing reconciliations and following up with stakeholders.
Business Control Coordination
Provide coordination and administrative support for selected Business Control Office activities, including business control applications, policy and procedure reviews, internal surveys, data requests and related follow-up with Head Office, regional teams, and internal stakeholders.
Requirements
Diploma or Bachelor's degree in Business Administration, Finance, or a related discipline.
Approximately 1-5 years of experience in administrative support, business operations, controls, or a similar coordination role
Experience supporting meetings or committees, preparing business documents, or working in a financial institution or regulated environment is an advantage.
Good working knowledge of Microsoft Office, particularly Excel, Outlook, PowerPoint, and Word; SharePoint experience is preferred.
Experience using AI or other digital tools to improve productivity, information management, reporting, or document preparation is an advantage.
High attention to detail, with the ability to maintain accurate records, perform reconciliations, and identify discrepancies.
Strong organizational skills, with the ability to manage recurring activities, coordinate multiple stakeholders, meet deadlines, and follow through with an appropriate level of supervision.
Good written and verbal communication skills for coordinating with internal teams, vendors, Head Office, and overseas offices.
A proactive and dependable approach, with sound judgment and the ability to identify and implement practical process improvements while handling confidential or sensitive information appropriately.
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