Ant International-Omnichannel Payments Strategy & GTM Lead-Antom CoC SG

Job description

Description on Role & Responsibilities

• Strategy & GTM

• Lead the development and implementation of strategies aimed at enhancing product operations, including but not limited to go-to-market planning, operations, lifecycle management, and continuous improvement initiatives.

• Collaborate closely with the strategy office, business/sales, product managers, designers, engineers, and other stakeholders to define and refine product requirements, identify areas for improvement, and implement solutions.

• Manage projects end-to-end from translating business requirements into product requests, and driving the implementation of the project

• Develop and maintain key performance indicators (KPIs) to measure the effectiveness of product launches and ongoing operations; use data-driven insights to inform decision-making.

• Oversee the creation and maintenance of product documentation, including user guides, FAQs, and training materials, ensuring they are up-to-date and accessible.

• Strategic Deal Support

• Work with sales, marketing, and support teams to ensure smooth transitions during new product introductions or updates, providing necessary training and resources.

• Manage the product feedback loop, gathering input from customers and internal teams to inform product roadmap adjustments and enhancements.

• Others

• Foster a culture of innovation and continuous learning within the organization, encouraging experimentation and sharing best practices across teams.

Job Requirement

• Bachelor's degree.

• Minimum 12+ years of experience in Omnichannel Payments (online & in-person payments) Strategy, GTM, Product Management, or a similar roles, preferably within a payments (acquiring) or tech company.

• Strong analytical skills, with the ability to interpret complex data sets and translate findings into actionable insights.

• Excellent communication and interpersonal abilities, capable of building strong relationships with diverse groups both internally and externally.

• Proven track record of successfully leading projects from conception through execution, demonstrating an ability to prioritize effectively and manage multiple tasks simultaneously.

• Experience working in a fast-paced, rapidly changing environment, showing adaptability and resilience under pressure.

• Proficiency in English and Mandarin Chinese (both written and spoken), for most effective communication with internal stakeholders.