APJ Serum Business, Demand Planner

Work Schedule

Environmental Conditions

Job Description

How Will You Make an Impact?

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $30 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 80,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com. 

What will you do?

The Sera Demand Planner collects, analyzes, and aggregates customer requirements into a comprehensive demand plan delivered to Supply Planning teams through E1, SFDC, and Sera Master Production Schedule.  He/She to use trend analysis and other forecast techniques to assess the demand risk or opportunities by working closely with BU, sale, marketing, customer care, supply chain and FP&A. This position is responsible for leading periodic SIOP meetings to review performance and changes to plans. Ultimately, the Demand Planner is responsible for ensuring that the company meets its financial goals by maximizing sales with optimal forecast accuracy and inventory efficiency.

• Collaborate with divisional business and commercial teams to incorporate current and long-term customer demand information into the forecast at the product and SKU level. Ensure timely demand fulfilment and ensure alignment with AOP and monthly financial updates
• Act as conduit between Sales teams and Sera Planning to understand and prioritize customer requirements (delivery, specifications) against product availability, process capabilities, and lead times. Track and monitor shipments status to APJ DCs.
• Develop longer term robust forecast system to meet demand requirement. Monitor and track the opportunity/deal via SalesForce, analyze and validate the data.
• Deliver actionable demand plans to Supply Planning teams (Sera Planning, site Planning and Procurement) by developing and maintaining aggregate SKU level forecasts in E1 and Sera Master Production Schedule.  Integrate regional requirements, NPIs, and other demand signals to create forecasts.
• Work closely with Supply Planning to understand risks and opportunities to demand plan.  Prepare performance to plan analyses and present to partners in Sales, Finance, Marketing, and Supply Planning through regularly scheduled SIOP meetings. 
• Monitor demand plan performance (forecast accuracy) by measuring actual vs. planned (including backorders), supply and inventory positions performance.  Prepare metrics and distribute to collaborators as feedback for continuous improvement
• Take responsibility to implement process to control reserves where applicable
• Ensure SKU level volume demand plan revenue aligns with business plans and financial forecast updates. 
• Work with cross-functional partners on projects such as new product launches and promotions to assimilate into demand planning assumptions
• Utilize the appropriate planning and reporting systems to provide timely and accurate information to management.
• Recommend and lead improvements to demand planning and SIOP processes
• May be required to perform other related duties as required and/or assigned

REQUIREMENTS:

• 3 years in Demand Planning and Supply Planning processes (planning, supply management, capacity leveling, product deployment and inventory control)
• Ability to communicate effectively across the organization and establish relationships with key stakeholders
• Experience working in a highly regulated industry and commercial experience in the Asia Pacific region would be preferred.
• Advanced proficiency in ERP systems (SAP, Oracle, JDE) and Microsoft Office Suite, particularly Excel and CRM (SFDC) systems(preferred)
• Ability to manage large data, product SKU complexity across multiple markets running multiple ERP systems.
• Strong analytical and statistical modeling skills with demonstrated forecast accuracy improvement
• Experience analyzing customer demand patterns and market trends to develop accurate forecasts
• Experience with S&OP processes and demand planning systems.
• Strong presentation and communication skills, with ability to guide decision-making
• Knowledge of inventory management principles and supply chain best practices
• Navigation of use on Power BI or RPA is a plus
• Self-motivated with minimum direct supervision requirements
• Ability to manage multiple priorities in a deadline-oriented environment
• Experience with new product launches and product lifecycle management preferred
• Ability to work effectively in a global, matrix organization
• Demonstrated problem-solving and improvement-oriented mindset