Application Engineer, Thermal

Primary Duties and Responsibilities:    

• Provide pre-sales consultancy for Datacenter critical infrastructure with special emphasis on Vertiv Thermal related product such as perimeter cooling & high density rack cooling 

• Receive customer inquiries and interpret customer specifications and requirements for technical proposals by generating Bill of Materials, proposal writing and product solutioning for tender submission. 

• Responsible to support through technical knowledge of Vertiv Thermal solution to Sales, Project, Service and Procurement during pre-sales to achieve deep plan and spec, win orders and smooth project delivery. This includes FAT clarification with respective stakeholders to comply with tender specification. 

• Liaison with Centralised Technical Support Team, Vertiv factory and product team on technical aspect coordination to provide holistic solution offer based on customer specifications. 

• Attend site walk to review and develop project scope, prepare documents for technical proposals and installation to ease contractor bidding when customer specifications are not specified. 

• Gather all pertinent information of projects tender. Perform reviews on existing system design to propose suitable upgrades and replacements for Thermal retrofit project. 

• Maintain the drawings (softcopies), catalogues, white papers, application and technical reference materials to ensure that they are updated, orderly and readily accessible. 

• Support to drive market awareness on Vertiv Thermal product to both internal & external customers. 

 
Background / Experience Required:    

• Bachelor’s Degree in mechanical engineering 

• Minimum 2-3 years’ experience in data centre design/environment 

• Prior Data Centre M&E knowledge, particularly in HVAC application system. 

• Required knowledge in understanding and interpret ASHRAE and Building Energy Efficiency. 

• Possess can-do attitude and strong team player. 

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  Prior technical support experience in supporting Sales team or Project team would be an added advantage 

  
  

   

• Customer Focus


• Operational Excellence


• High-Performance Culture


• Innovation


• Financial Strength

• Own It


• Act With Urgency


• Foster a Customer-First Mindset


• Think Big and Execute


• Lead by Example


• Drive Continuous Improvement


• Learn and Seek Out Development