Application Support Officer

Job Summary:
Support the evaluation and administration of applications for programmes or schemes. This role involves reviewing submissions, managing workflows, and coordinating with stakeholders to ensure smooth and efficient processes.

Key Responsibilities:

• Review and assess applications for completeness and eligibility
• Manage application workflows, including data entry, tracking, and documentation
• Coordinate with internal teams and stakeholders to clarify submissions
• Maintain accurate records of application status and outcomes
• Respond to enquiries and provide guidance on application requirements
• Support preparation of reports, summaries, and basic analysis
• Assist in organising briefings, workshops, or stakeholder sessions
• Develop supporting materials such as guides, FAQs, and communication content
• Provide feedback to improve application quality and alignment
• Identify trends and support continuous process improvements
• Support general administrative and coordination tasks

Requirements:

• Bachelor's degree in a relevant field
• Minimum 5 years of experience in administration, evaluation, outreach, or programme support
• Strong attention to detail and ability to handle data accurately
• Good organisational skills with ability to manage multiple tasks
• Strong communication and interpersonal skills
• Experience working with stakeholders across different groups
• Proficient in Microsoft Office and familiar with digital tools
• Experience in application processing, reporting, or public-facing programmes is an advantage
• Able to work independently and proactively

Duration/Working hours:

3 months contract (Option to extend) (Immediate)

Mon to Fri: 42 hours per week

** We regret to inform only shortlisted  candidates will be notified.