Applications Assessment Officer

Looking for a detail-oriented Application Assessment Officer to manage the end-to-end processing of applications for our scheme. You will ensure a smooth experience for applicants, from initial submission to final approval and post-approval activities.

Key Responsibilities:

• Review and assess incoming applications for completeness and compliance.

• Identify missing documentation and maintain accurate application records.

• Communicate with applicants to clarify requirements and provide updates.

• Coordinate with internal teams and stakeholders to facilitate application processing.

• Notify applicants of outcomes and manage post-approval documentation and content collection.

Requirements:

Experience & Skills:

• Degree holder in any discipline.

• 2–3 years in administrative roles, preferably in application processing or customer service.

• Strong written and verbal communication skills.

• Excellent attention to detail and accuracy in data handling.

• Proficiency in Microsoft Office and database management systems.

Personal Attributes:

• Highly organized with the ability to manage multiple applications simultaneously.

• Customer-focused, patient, and empathetic.

• Independent worker with good communication and adaptability.

• Ability to maintain confidentiality and handle sensitive information professionally.

Additional:

• Knowledge of government processes or content management systems is advantageous.

3 months contract (Option to esxtend up to a year)

Mon – Thu: 8.30am to 6.00pm Mon – Thu: 9.00am to 6.30pm

Fri: 8.30am to 5.30pm

** We regret to inform only shortlisted candidates will be notified.