Applications Manager (Microbiology)

We are looking for an experience individual like you to be a part of our energetic and successful team in making a difference to people’s lives and empowering you to drive growth and be the difference! The Applications Manager / Assistant Manager will assist/contribute to leading the application team in achieving both short-term and long-term company goals.

Responsibilities:

• To assist in leading the applications team on technical support, pre-sales and marketing activities for all brands within Lifescience and Clinical Research portfolio
• To be accountable for all pre-sales and post-sales application support and the on-site training to customers
• Leverage strong structured problem-solving skills to identify and resolve customer needs
• Communicate with the sales team to ensure all business needs are met, in managing client request and provide problem-solving solutions
• To keep an up-to-date knowledge with the current products and clinical trends and support internal training sessions to ensure product knowledge is at high levels within all relevant parties
• Provide voice of customer to internal teams on product performance, implementation, and development areas, identify training and documentation gaps
• As a customer-centric person, you will build and maintain a good business relationship with customers and various stakeholders

Pre-requisites:

• Bachelor’s Degree in Laboratory Medicine, Biomedical Sciences, Medical Technology, Biological Sciences, Biotechnology, Life Sciences or any other equivalent qualification
• Candidates should have a minimum 3-5 years of relevant applications/ lab experience, with minimum 1 years of team lead experience
• Preferably strong technical background in Cell Biology, Proteomics and Genomics
• Experience in an applied science area (e.g. Clinical Research) is an added advantage
• Strong analytical, technical troubleshooting and presentation skills
• Highly motivated with strong problem-solving skills
• Customer focused/Strong networking skills
• Quick learner, team player and ability to work independently as required
• Must be willing to travel (est. 10%) regionally and internationally as required
• Excellent communication and interpersonal skills
• Singaporeans only