Asia Pacific - Regional Commercial Executive, Fragrance

MAIN PURPOSE

The Regional Commercial Executive acts as an interface between the Regional Brand Director, the Operational Marketing team, supports departments and the markets. He/she ensures the smooth flow of sales operations, orders processing, shipment, stock quota management and pricing between the markets and the Brand Holders.

KEY RESPONSIBILITIES 

• Ensure smooth and timely order processing and shipment


• Ensure timely orders submission and release confirmation by customers


• Check order quantities, reference numbers and prices of the orders


• Maximize orders fill rate by securing quota and fresh stocks. Provide recommendation to customers on substitute references for out of stock items


• Transmit the orders to Customer Service after validation and follow up to ensure timely invoicing of orders


• Track and update back orders


• Follow up on timely payment for prepayment customers


• Summarise and update master orders tracking file by customer


• Assist customers in credit note related issues


• Notify Finance and Regional Sales Director on account and order block


• Ensure the reliability of customer information entered in SAP


• Set up new customer account in system workflow with relevant stakeholders 

Manage order forecasts 

• Analyse the quantities ordered per customer in accordance with previous year and current year budget


• Ensure timely purchase forecast submission by customers


• Support management with risk assessments in purchase forecast accuracy


• Track and ensure quota consumption for all customers to minimize excess and obsolescence charge


• Run and validate forecast wave submission by customers to support Marketing team


• Monitor promotion stock needs, quota and re-adjust forecasts in cooperation with the other markets (transfer of quantities) if necessary

Prepare and maintain prices 

• Ensure smooth implementation of BPI’s price policy


• Prepare pricing template for senior management’s review and approval. Upload approved prices in SAP before order processing


• Adjust set prices in accordance with the margin negotiated for each customer


• Validate the prices per customer with the Regional Sales Director


• Send new prices to the customers and confirm implementation date

 Consolidate timely monthly sales reports

• Ensure timely market submission of sell in and retail sales reports from markets


• Check and make sure all markets fill in the data accurately and completely

Contribute to marketing plan implementation

• Arrange shipment of lab samples, preseries, PR kits and marketing tools to the markets


• Arrange shipment of products to office for sponsorship and gifting


• Coordinate guest attendance and registration for marketing seminars

Coordinate product registration requirement

• Coordinate product registration requirement with customers and brand holder Regulatory teams to facilitate shipments

REQUIREMENTS 

• At least 5 years experience as a sales coordinator/administrator or similar role


• Confident and approachable who strives in delivering excellence for Customer Service


• Highly organisational skills, detail-oriented and ability to manage several projects and meet deadlines


• Ability to priortise own workload


• Strong communication skills


• Well versed in IT skills – Microsoft Excel (intermediate), SAP system


• Data analytics experience is a bonus

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