Assistant Care Coordinator (NUHS@Home)

As an Assistant Care Coordinator for NUHS@Home, you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you!

Primary Responsibilities and Duties (80%):

Patient Care

• Performs pre-admission screening for patients and caregivers.


• Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.


• Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.


• Handles enquiries and provide regular updates on care plans with patients and caregivers.


• Participates in interdisciplinary team meetings and provides input on patient care plans.


• Documents patient care and maintain accurate records of patient progress and treatment plans.


• Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.


• Develops care plans based on assessed care needs. 

Telehealth Monitoring

• Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.


• Provides basic patient education.


• Adherence to telehealth monitoring using Telehealth system.


• Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%):

• Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.


• Participates actively in continuous quality improvement activities, risk management strategies and projects.


• Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements 

• Diploma in health related courses preferred


• Fluent in English, ability to speak in local dialects will be an advantage.


• Good computer literacy and knowledge of PC software packages.


• Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.


• Able to cope and work independently in a fast-paced working environment.


• Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.


• Good team player and demonstration of some leadership skills.


• Have initiative and commitment with good sense of integrity and teamwork.


• Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.