Assistant / Catering Sales Manager

We are looking for an Assistant / Catering Sales Manager. You will play a pivotal role in developing new clients and retaining existing clientele in the various market segments for the purpose of selling catering/banqueting services of the Hotel. If you are an organized, detail-oriented individual with a passion for sales and events, we want you to be part of our growing team.

Job Description:

• Achieve the optimum departmental revenue targets.
• Achieve established performance benchmarks on a monthly and quadrimestral basis.
• Prospect and establish an expanding base of accounts in a specific relevant segment.
• Promote and encourage proper communication to all departments to maximise utilisation of available resources.
• Actively participate in Process Improvement programmes.
• Able to assist in the preparation of bi-weekly, monthly, and quarterly catering/banquet forecasts as requested to monitor business flow accurately.
• Manage weddings / events functions to achieve the optimum departmental revenue targets.
• Negotiate and review weddings / social packages offered to clients.
• Create and execute strategic plans for the business unit in the hotel.
• Assist in creating and executing annual business plans, marketing plan and budgets.
• Promote guest satisfaction and encourage referrals.
• Handle feedback and resolve complaints from guests.
• Represent the Hotel in wedding trade shows and events as required.

Job Requirements:

• Diploma or Degree from a recognized hospitality / tertiary institution.
• 2 years or more experience in a similar role in a 5-star hotel with function rooms’ capacity of > 35,000 square feet.
• Pro-active & responsible.
• Highly adaptable with the ability to direct changes.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests. If you are a customer service aficionado who thrives in a 5-star environment, we invite you to apply.