Assistant Executive Housekeeper

JEN Singapore Tanglin by Shangri-la

We are looking for an Assistant Executive Housekeeper to join our team

As an Assistant Executive Housekeeper, we rely on you to

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  Maintain and enforce cleanliness standards in guest rooms, public areas, and back-of-house spaces.

  
  


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  Conduct regular inspections to ensure quality and service consistency.

  
  


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  Carry out daily checks of VIP and VVIP rooms to guarantee service excellence.

  
  


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  Respond promptly to guest requests and complaints, ensuring quick resolution.

  
  


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  Actively seek guest feedback and implement improvements.

  
  


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  Oversee Lost & Found procedures and maintain accurate records.

  
  


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  Monitor productivity statistics and highlight achievements or challenges.

  
  


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  Assist in budget preparation for housekeeping, linen, and uniforms.

  
  


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  Handle purchasing, stock control, and ensure adequate supplies are available.

  
  


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  Implement cost-saving measures by reducing wastage and breakage.

  
  


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  Manage staff schedules, attendance, and leave planning in line with hotel business needs.

  
  


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  Supervise and lead the housekeeping team with a visible, hands-on approach.

  
  


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  Provide coaching, training, and performance evaluations to staff.

  
  


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  Foster teamwork, morale, and a positive work environment.

  
  


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  Conduct regular training sessions and induction programs for new staff.

  
  


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  Identify training needs and work with the Executive Housekeeper to develop annual training plans.

  
  


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  Ensure staff adhere to grooming, hygiene, and safety standards.

  
  


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  Prepare daily, weekly, and monthly housekeeping reports.

  
  


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  Participate in fire drills, emergency response training, and health & safety programs.

  
  


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  Promote environmental awareness through recycling, energy, and water conservation.

  
  


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  Perform ad-hoc duties as assigned

  
  

We are looking for someone who:

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  Has minimum 3–5 years of housekeeping experience, with at least 1–2 years in a supervisory or assistant managerial role.

  
  


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  Has strong knowledge of housekeeping operations, cleaning standards, chemicals, and equipment usage.

  
  


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  Has strong leadership and communication skills with the ability to motivate and guide a team.

  
  


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  able to plan, organize, and coordinate work efficiently in a fast-paced environment.

  
  


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  Has strong attention to detail with a commitment to maintaining high cleanliness and service standards.