Assistant Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves

As the Assistant Facilities Manager, you will drive operational excellence and service delivery across a key client site. This leadership role is responsible for end-to-end delivery of integrated facilities management services, ensuring business continuity, operational excellence, and financial performance while leading high-performing FM teams and maintaining strong client relationships.

Day-to-Day Responsibilities:

• Execute work order management using CAFM systems, ensuring SLA compliance and timely completion
• Provide exceptional customer service to senior stakeholders and act as escalation point for complex service delivery challenges
• Coordinate emergency response and business continuity planning
• Manage vendor communications for repairs, maintenance, goods purchases, and coordinate with landlords and building management
• Execute contract documentation including renewals, terminations, and company seal arrangements
• Process invoices, conduct KPI reviews, and support annual budget preparation
• Submit monthly activity and financial reports and execute ad-hoc requests
• Support annual power outage planning and communicate with overseas clients and teams

HSSE & Quality:

• Support HSSE assessments and hands-on activities in compliance with JLL global standards
• Report accidents, incidents, near misses, and deficiencies promptly
• Complete HSSE training as directed and cooperate with management on risk assessments

Financial & Performance Management:

• Oversee vendor relationships and performance to ensure quality and cost-effectiveness
• Collaborate with Procurement Team to competitively bid service contracts
• Identify, implement, and record operational cost savings initiatives
• Monitor utility consumption patterns and identify cost-saving opportunities

Sustainability:

• Execute energy management, waste reduction, and water conservation programs
• Monitor and optimize building systems performance through BMS analysis
• Coordinate recycling programs and implement green cleaning protocols
• Manage sustainability projects including LED retrofits and occupancy sensor installations

Leadership & Client Relations:

• Foster a culture of collaboration, innovation, and continuous improvement
• Build strategic partnerships with client stakeholders at all levels
• Proactively identify client needs and support solution development
• Support digital transformation initiatives and smart building technologies

Required Qualifications:

• Experience in facilities management, building management, or property management
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Strong attention to detail with ability to anticipate client needs
• Excellent communication, interpersonal, problem-solving, and negotiation skills
• Ability to multi-task and meet tight schedules while delivering high-quality work
• Proactive approach with ability to influence without authority

Preferred Qualification:

• Procurement experience

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.