Assistant Manager- Admissions

Responsibilities

(normal operations-related)

• Application & Contract Oversight: Supervise the review of applicant documents to ensure the accurate issuance of Letters of Offer and Student Contracts

• High-Volume STP Management: Oversee the ICA e-system operations, maintaining eForm issuance speed achieved during peak months.

• Regulatory Compliance & Solar+ Management: Ensure all course offerings permitted by CPE are accurately updated in the ICA Solar+ System and that FPS (Fee Protection Scheme) requirements are met for every student.

• Advanced Reporting: Prepare and submit consolidated monthly reports to the HOD, including Student Pass status, Agent recruitment performance, and student qualification mapping.

• Student Lifecycle Events: Lead the planning and execution of orientation and graduation ceremonies to maintain high student satisfaction.

• Progression Tracking: Monitor student academic progression to ensure that documents for subsequent courses are issued immediately upon completion of previous levels.

Responsibilities

(strategic plan-related)

• Predictive Bottleneck Management: Develop a formal risk-escalation framework to identify potential delays in the enrollment pipeline early and initiate corrective action before they impact intake targets.

• Enhanced Stakeholder Communication: Refine departmental communication protocols to ensure structured, consistent, and clear messaging when liaising with ICA officers and internal sales teams.

• EduTrust & ERF Leadership: Act as the department’s compliance champion by applying recent refresher training to lead the team through internal and external regulatory audits.

Training Needs

• EduTrust Training (refreshment training)

• ERF Training (refreshment training)

Selection Criteria

1. Proactive
2. Detail oriented
3. Ability to work in groups
4. Customer Centric
5. Min 2 years of working experience in educational administration or any industry

Fresh Graduates are welcomed to apply

Salary will be commensurate with experience and qualifications