Assistant Manager - Centres. - Growth-Minded Organization

Description:

• Report directly to Area Manager.
• Assist in operations of daycare centres (Ghim Moh, Telok Blangah and Sengkang) as a business including active ageing services, with an understanding of P&L.
• Contributes to the organization and creating versatility in knowledge and skills sets.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed promptly and appropriately.
• At all times ensure highest level of care is given to the patients according to regulations, SOPs and best practices.
• Work closely with other centre managers to ensure that all MOH service requirements in financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
• Assist in staff rostering and management whenever required.
• Participate & represent on behalf of the company’s services with confidence.
• Respond to emergencies, and conduct investigations on incidents and preventive actions.
• Any other adhoc tasks delegated by management.

Requirements:

• Diploma or Degree in Business Management or any other fields are welcome to apply.
• Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
• 5-days work week. Rotational weekends (Sat & Sun) required.
• Preferably minimum 3 years in operational management role.
• Experience working with MOH or other relevant stakeholders in the healthcare industry would be good to have.
• Hands-on and enjoys community setting.
• Able to work independently with little supervision.
• Highly proficient in Microsoft Office and comfortable with IT.
• Able to speak local languages and dialect (preferable).
• Singaporeans only.

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• 15 days annual leave.