Assistant Manager - Community Partnership (Enabling Services Hub - Jurong)

Job Summary:

The incumbent is responsible to manage partners to meet ground needs. He / She will have to identify and bring together key players and diverse stakeholders to have meaningful conversations, adopt impact strategies, design and implement community outreach programme / inclusive community projects to benefit and make an impact to the needs of clients under Enabling Services Hub (ESH) and TOUCH Special Needs Group (TSNG).

Principal Responsibilities and Duties:

1. Strategic Partnerships and Stakeholders Engagement

• Develop and implement partnership strategies with community stakeholders to promote community activation and inclusion.  
• Lead stakeholder engagement initiatives to expand ESH reach and impact.
• Champion and co-lead a community of practice with SG Enable, Enabling Business Hub (EBH), and ESH operators across regions to strengthen sector collaboration.  
• Facilitate better understanding of the needs and aspirations of Person with Disabilities (PwDs) with corporate and community partners. 
• Cultivate long-term and strong relationships with community leaders, grassroot partners, Social Service Agencies (SSAs) to expand the reach and facilitate social change and inclusiveness for PwDs with the community.
• Represent ESH in cross-service initiatives under TOUCH Special Needs Group and across other service clusters. 

2. Community Activation, Outreach and Communications

• Oversee and guide the planning of community events, workshops, and communication forums to engage stakeholders and raise awareness. 
• Supervise the curation of beneficiary and volunteer stories for engagement and fundraising. 
• Work with TOUCH Communication team to curate social media content and any fundraising campaign that will benefit the ESH programme. 
• Ensure the effective management of stakeholder databases, communication platforms, and publicity tools.
• Synthesize ground feedback and data insights to inform the strategic direction and design of programmes for PwDs and caregivers.

3. Leadership & Operational Management

• Oversee reporting and documentation in accordance with organisational standards.
• Provide managerial oversight on special projects and ad-hoc collaborations.
• Supervise, mentor and develop team members in community activation work and volunteer management.
• Assist the Head of Service in day to day supervision and coordination of the staff team to ensure effective operations, staff performance and quality programme and service delivery.

Working Conditions:

• 5 day work week: Mon-Fri (Weekend as and when needed)
• Location: Taman Jurong

Requirements:

• Degree holder in any discipline
• At least 5 - 8 years or more of related experience
• Prior experience in community partnership management or working with PwDs.
• Team player with strong interpersonal skills.
• Leadership abilities, with experience in coordinating projects and driving initiatives to achieve desire outcomes.
• Excellent verbal and written communication skills.
• Excellent negotiation and people management skills.
• Flexible to work evenings and weekends as needed, and willingness to travel locally for meetings, events and outreach activities.
• Adept at Microsoft Office