Assistant Manager / Manager (Airport Management HQ)

If you enjoy making things work better, not just keeping them running, this could be the role for you.

The Airport Management cluster keeps Changi Airport operating smoothly every day. At HQ, we work across divisions to help teams collaborate better, share knowledge more effectively, and embrace new ways of working.

The work is varied. You might be planning a leadership engagement programme, helping teams use AI tools more effectively, improving how knowledge is captured and shared, or supporting initiatives that make work simpler and more productive.

If you enjoy connecting people, solving problems and turning ideas into action, we'd love to hear from you.

Key Responsibilities

• People Engagement: Conceptualise, plan and deliver programmes and activities to foster trust, strengthen sense of belonging and build a highly engaged workforce. Lead initiatives such as leadership engagement, wellness and team-bonding events.

• Cluster-wide Knowledge Management: Establish systems and processes to systematically capture and maintain institutional knowledge, deepening organisational know-how, tracking stakeholder & partner interactions and facilitating information sharing & search.

• Innovation enablement: Enable innovation and continuous improvement across divisions, supporting business units to innovate faster and better. Raise confidence in software development and the use of digital & AI tools to enhance staff productivity, and in planning & executing innovation trials.

What We’re Looking For:  

• Degree with minimum 3 years of work experience.

• Familiarity with technology, digital & AI tools.

• Proven track record of planning and executing medium-to-large scale events (like townhalls) and managing cross-functional projects.

• Proven track record of implementing programmes and/or projects related to innovation and/or knowledge management.


• Able to collaborate closely with stakeholders

• Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.

• A self-starter who is motivated, independent with a growth mindset. Must be a strong team player with good interpersonal skills, able to multi-task and perform well under pressure.

Why This Role?

This role offers a unique opportunity to work across one of Changi Airport's largest operational clusters. You'll partner teams from different functions, tackle a wide range of business challenges, and help drive initiatives that improve the way we work, learn and innovate.