Assistant Manager - Research

[Contract position]

Job Description

You will support in managing the Research function and deliver end-to-end research projects, including data collection, analysis, report writing, and stakeholder presentations. Contribute to workplan reviews and impact evaluations to ensure research outputs are high-quality, relevant, and aligned with organisational priorities.

Responsibilities:

1.     Impact Assessment

• Monitor and review the implementation of organisational impact metrics and ensure alignment with the overall impact framework.
• Maintain and enhance the impact assessment framework to support prioritisation, evaluation, and continuous improvement of SINDA programmes and services.
• Facilitate impact clinics, discussions, and workshops with internal divisions and stakeholders to strengthen impact measurement practices.

2.     Research & Programme Evaluation

• Lead and manage end-to-end research and programme evaluation projects, including: conducting literature reviews, designing research methodologies, developing research instruments, overseeing data collection and analysis
• Ensure research activities are conducted in accordance with ethical standards and organisational guidelines
• Oversee the preparation of research reports, presentations, and insights for senior management and key stakeholders
• Review and validate research outputs to ensure accuracy, quality, and alignment with organisational strategic objectives
• Support the dissemination of research findings in collaboration with internal divisions and stakeholders
• Curate, organise, and share relevant statistics to support organisational needs
• Maintain and manage the organisation’s centralised research repository

3.     Strategic Review, Work Planning & Landscape Scans

• Support the development and tracking of key performance indicators (KPIs) to monitor progress against strategic goals.
• Assist in organisation-wide and divisional work planning exercises, including stakeholder coordination and review processes.
• Contribute to the ongoing strategic review, including preparing reports and presentations for senior leadership.
• Oversee environmental scanning activities and produce insights on trends, challenges, and opportunities related to the organisation’s key strategic priorities.

4.     Team Management & Stakeholder Engagement

• Guide and mentor research staff in research design, methodology, and best practices.
• Supervise and guide team members in delivering high-quality outputs while fostering a positive and collaborative work environment.
• Support the management of the Research Subcommittee.
• Communicate research findings clearly and effectively to both internal and external stakeholders, tailoring content to diverse audiences.
• Build and maintain strong relationships with stakeholders to support research and organisational objectives.
• Collaborate with internal departments and represent the research function in cross-functional or middle management projects and committees.

Requirements

• Masters or bachelor’s degree in social work, Psychology, Sociology, Behavioral Sciences, Statistics, or a related discipline.
• At least 4 years of relevant experience in research, programme evaluation, or impact assessment, preferably within the social service sector, with exposure to Theory of Change or impact measurement frameworks is an advantage
• Strong understanding of community issues and trends in the social service sector
• Good knowledge of descriptive and inferential statistics, with strong data literacy.
• Proficient in SPSS, Tableau, Power BI, and Excel; knowledge of Python or R is a plus.
• Strong analytical, critical thinking, and problem-solving skills, with the ability to derive actionable insights from data.
• Excellent written and communication skills, with the ability to engage diverse stakeholders.
• Strong organisational and multitasking abilities in a fast-paced environment.
• Detail-oriented, adaptable, and able to work independently and collaboratively.
• Demonstrated leadership and mentoring skills, with the ability to support team success and achieve shared goals.

Our Welfare

We aim to take care of your well-being.

We provide:

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to submit their resumes, including current and expected salary information. Only shortlisted candidates will be notified. We thank all applicants for their interest.

Shortlisted candidates will undergo a three-stage selection-a preliminary interview, a written assessment evaluating research and analytical skills, and a final interview with the Head of Research.

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